Pay Your Bill

Essential Water has the following payment options for residential & small business customers.

Direct Debit
Direct Debit makes paying your Essential Water bill simple by enabling you to arrange automatic transfers from your bank, building society or credit union.

For more information about the options available to you please download our direct debit brochure (186KB, PDF) or phone 13 23 91.

BPAY
To use BPAY, contact your financial institution and ask for access to their telephone or Internet banking service. Once you have access to the service, you simply:

  • Call your financial institution's phone banking service or visit their Internet site.
  • Quote the BILLER CODE found in the BPAY box on your bill.
  • Quote your reference number found in the BPAY box on your bill.
  • Quote the amount you wish to pay.

Your financial institution then transfers the funds from the nominated account straight to Essential Water - on the day you nominate.

Online by credit card
You can use this site’s secure bill payment facility to pay by Mastercard or Visa. You will need to have your most recent Essential Water bill or account details handy. A $3000 transaction limit applies.

By telephone
Use your credit card to pay by phone from anywhere in Australia by calling 1300 136 232 and have your bill and credit card handy.

By mail
Simply tear off the payment slip on your account and send with a cheque or your credit card details to the address shown on your account.
 
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